FAQ

Q1:How long is the delivery time for the order?

A: Our delivery time is depends on the qty of your order and the season time you ordered. It usually takes 7~25days based on different situations. It will take more time when in busy season. But most of the time,we would delivery the goods on time with guarantee the quality.

Q2: What is your after-sales policy?

A2: First we will check what is the problem and see if how it happened. Is it the products itself with problems or caused during the transportation or by human factors. We will refund or replace the products if found out it was our problem of our products itself.

Q3 :What is the different between iron and aluminum?

A3:Aluminum frame chair will never get rusted forever,
is the most popular material in the world
Steel frame chair is much cheaper than aluminum,
is heavier than aluminum chair.

Q4:Which foam I choose is better?

A4:High density foam and molded foam are good. Molded foam is better than high density foam, but the price will be little higher.

Q5:Does the chair meet fire resistant?

A5:The fabric and foam of chair can make BS5258 for UK market and USCA117 for USA market

Q6:What kind of certification you have?

A6:We have ISO9001,SGS and BV certification.

Q7: How many weight of chair capacity?

A7: 500 lbs

Q8: what is the warranty of product?

A8: 10 years

Warm Tips

Delivery Time

After-Sales Policy

Please inform us accurately your purchasing requirements, we will provide you best solutions Please keep patience since international purchase takes timeWe are professional manufacturer.Do you have any ideas and requests? please share them with us!

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